Terms of Service

These Terms of Service ("Terms") govern your use of Brand Memory Marketing™ campaign services, provided by Sunlure Incorporated ("Sunlure," "we," "us," or "our"). By requesting a campaign, engaging our services, or using the team pipeline tool, you agree to these Terms.

1. Services

Sunlure provides decision-maker identification, verification, physical outreach, and follow-up services on behalf of clients ("Client," "you"), as described on this site and in any separate written agreement or statement of work. Services are delivered by Sunlure's team, not through self-service software, unless a separate written agreement states otherwise.

2. Client responsibilities

You agree to:

Provide accurate information about your target list, sectors, and campaign goals
Respond to scoping and verification questions in a timely manner so campaigns can proceed
Only submit lists and contact information you have a legitimate business basis to use
Pay all fees according to the terms confirmed at the time of engagement

3. Fees and payment

Fees for Pilot, Ongoing, and Custom engagements are as quoted at the time of request, or as set out in a separate written agreement. Pilot Campaign engagements are billed as a one-time fee. Ongoing Campaign engagements are billed monthly. Custom and Multi-Territory engagements are billed per the terms of the applicable agreement. Fees are non-refundable once a batch has entered active outreach, except as otherwise agreed in writing.

4. Confidentiality

Each party agrees to keep the other's confidential business information — including client lists, campaign performance data, and pricing — confidential, and to use it only for the purposes of the engagement.

5. Intellectual property

"Brand Memory Marketing," "ExpSpec," and associated marks and methodology are the property of Sunlure Incorporated. Nothing in these Terms transfers ownership of that intellectual property to you. Client retains ownership of its own list data and business information provided to us.

6. Gift and outreach compliance

Where a target decision maker's organization restricts gift acceptance, Sunlure will substitute an alternative outreach method (such as an industry event invitation) rather than send a physical item, per our standard process. Client is responsible for informing us of any additional compliance requirements specific to its industry or the industries of its target accounts.

7. Limitation of liability

Sunlure's services are provided on a best-efforts basis. We do not guarantee specific business outcomes, response rates, or sales results from any campaign. To the maximum extent permitted by law, Sunlure's liability for any claim arising from these Terms or the services is limited to the fees paid for the engagement giving rise to the claim.

8. Termination

Either party may terminate an Ongoing Campaign engagement with written notice, effective at the end of the then-current billing period. Fees for work already performed or batches already in active outreach remain payable.

9. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by an updated "Last updated" date above.

10. Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

11. Contact

Questions about these Terms can be sent to sage@sunlure.com.